Special Communication


There will be some situations that require extraordinary communication skills.


To communicate intelligently about a subject, you must know your subject through and through. You must also be perceptive enough to identify the general overall communication receptivity style of the person you are communication with. Do they dominantly Feel, Think, Sense, or Intuit?


Often, more is communicated by silence than with words. Silence allows the receiver to mull over what was said. Silence can be used for dramatic effect: for an impact to sink in.


Everyone has some degree of shyness, apprehension or even phobia around social settings. Being the first to gently melt (not harshly break) the ice simply by making eye contact with a smile attached, can progress you miles toward making a warm connection.

Special Needs

Where there are physical challenges (visual, auditory, speech) or learning challenges, suitable methods of communication may be required for clarity. For the hearing impaired, it’s important to remember that different countries may have their own sign language. Equipment may assist speech challenges, and braille or voice readers are available for the visually impaired.

Communication is a two-way responsibility. The communicator must ensure that he/she is presenting clearly to the absolute best of their ability. The listener must pay attention and seek to understand fully. We all carry responsibility for our own personal communication.


When you’re dealing with specialist subjects, it pays to know the jargon, or you’ll quickly be lost. Check industry glossaries and acronyms to make sure you get the gist in specialist communication.

Specialist mediums of communication, such as email etiquette, challenging phone calls, doorstep and public marketing require tactful handling.


Go for gold. Express yourself in a way that is most you. Be your spectacular self.


Start communicating. Now.


Short and sweet.


Active listening is a huge part of communication. Show support by truly riveting on what the other person is saying. Be empathic.


Introduce the element of surprise by sharing something new, something unexpected and memorable.


It takes effort to maintain open lines of communication and maintain an interest. Look for “hooks” that build bridges.


“Great minds think alike.” When individuals are so in tune with each other that they finish each other’s sentences, they startle each other with their spot-on interconnection.


Like-mindedness is a great start for open communication. When you “click”, people “get” what you’re saying, effortlessly. Synergetic communication is probably the most desirable to achieve.

Maintaining eye contact and mirror-matching body language supports synergetic communication.


Achieve common ground and agreement in communication.

Photo credit: Dave Wetzel, Canada geese

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